Statement Regarding COVID-19

At Geason we are continuing to respond to the unprecedented challenges facing us all. As we navigate through this new landscape, our priorities firmly remain to protect our staff and learners, whilst supporting our customers. Following the recent developments of the Covid 19 (Coronavirus) situation, we would like to take this opportunity to reassure all of our customers and learners that we are keeping up to date with the government announcements and remain committed to our duty of care to colleagues, customers and stakeholders.

With the advice from the Government to stop all non-essential travel we will be temporarily closing our offices and hubs. Wherever possible, we will continue to deliver all training programmes remotely through technology platforms, and our aim is to ensure that any disruption to the service we provide is minimised while safeguarding and protecting our colleagues, learners and customers.
Education and Skills Funding Agency (ESFA) (or the Government) is implementing new measures, for the duration of the pandemic, to make it easier for apprenticeships to continue and complete in a different way. You can find the Government guidance and advice on apprenticeships here.

We will keep adjusting our approach pending further advice from the Government and the needs of our customers. While it is an evolving situation, our business continuity planning means we expect to be able to continue with any business development opportunities virtually.

Here are some of the things we are doing to keep everyone safe:

Moving to remote delivery

We continue to support all our existing learners and have moved to remote delivery. This has been a big task and the flexibility and creativity shown by our trainers, learners and employers has been exceptional. We are also signing up new learners remotely. We have adjusted our processes and delivery models to achieve this safely and effectively.

The only exception to remote delivery is for a very few key workers. This is where the learner, employer and our trainer need to continue to deliver training in person, following strict social distancing measures.  Our delivery team will be in touch with all learners by telephone or e-mail to make the necessary arrangements and answer any questions or concerns. 

Supporting learners who are furloughed

In line with DfE guidance, we will continue to support and deliver training to our learners who are furloughed by their employers if the learner is in agreement. We will do this for three months in the first instance and will keep each learner’s individual situation under review as it evolves. We can now confirm that apprentices who are furloughed, and whose employers access the job retention scheme to get 80% of their wages funded, can still continue to do the 20%off-the-job training associated with their apprenticeship.

Supporting learners made redundant

We will continue to support and deliver training to our learners who are made redundant by their employers. We will do this for three months in the first instance, in line with current ESFA rules, and we will keep each individual learner’s situation under review as it evolves.
We are closely monitoring this developing situation and will endeavour to provide further updates as and when we have them.

EPA Assessments

We are in communications with Awarding Organisations as a means of understanding the modification of end-point assessment arrangements, including remote assessments wherever possible. Apprentices ready for assessment, but who cannot be assessed due to COVID-19 issues, can have their end-point assessment rescheduled. Apprentices whose gateway is delayed can have an extension to the assessment time frame and further guidance will be shared with each learner in due course.

Break in Learning (BIL)

Current ESFA guidance states that employers and training providers will be able to report and initiate a break in learning, but only where the interruption to learning, I.e. no learning is taking place, due to COVID-19 is greater than 4 weeks.

Please note, as stated by the DFE, that during March, levy-paying employers “should not use the apprenticeship service to ‘pause’ or ‘stop’ payments to the training provider, where training has been delivered in March”.

Staying Safe

For additional guidance, aligned to keeping yourself safe, you can access a World Health Organisation (WHO) poster by clicking here and/or an NHS video by clicking here.

We are also advising our learners that if they feel unwell, they should stay at home and seek further advice by NHS by clicking here.

If you require any further guidance, or have any additional queries, please send them through to our Customer Service Team

year established2005year established
number of clients791number of clients
apprentices on programmes685apprentices on programmes
NVQ learners on programmes929NVQ learners on programmes

Any Questions?

For all enquiries, please do not hesitate to get in touch and we’ll be happy to help:

European Social Fund Matrix Education & Skills Funding Agency Serco