Operations / Departmental Manager
An Operations and Departmental Manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations’ strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading, and managing teams, managing change, financial and resource management, talent management, coaching and mentoring.
This course is designed for Operations managers, Regional managers, Divisional managers, Department managers and Specialist managers. wishing to upskill and gain recognition for their skills and knowledge.
This programme will cover the following subject areas:
Completing this qualification will support progression to Level 5-7 qualifications including:
Completion of this apprenticeship will lead to eligibility to join the Institute of Leadership & Management as an Individual member at Professional level.
For all enquiries, please do not hesitate to get in touch and we’ll be happy to help: